Eliminate your Surface Automation Challenges 



IA-Connect 8.0 Is Here

Release 8.0 introduces a major step change in the usability of IA-Connect, enabling developers to create automated processes over Citrix, Microsoft RDS or Microsoft
WVD with a redesigned, simplified and more powerful Inspector and support for even more scenarios and regions. Amongst the changes we’ve now included:

• Mouse-over Inspection
• Java Application Support
• Multi-language Support
• Advanced UIA Inspection

Read more about some of the exciting features introduced in Release 8.0

Read The Blog

About Ultima Labs

As the software innovation arm of Ultima, Ultima Labs has been formed to primarily focus on imagining and creating innovative software solutions which enable customers of any size to adopt automation more easily. IA-Connect has been developed by Ultima Labs to solve some deep-rooted challenges associated with the implementation and scaling of Robotic Process Automation.

The Challenges You're Facing


RPA automation over Citrix or Microsoft RDS using Surface Automation and Computer Vision results in increased complexity during development and automations which are much less robust.

- Image-based automation
- Up to 3 x development time
- Processes are prone to error


Security can be a big concern when using Cloud-based RPA solutions as these typically require VPN access to systems which are located within your perimeter and changes to security configurations.

- VPN to internal sensitive systems
- Access from non-corporate, unmanaged endpoints
- Infosec concerns around data

RPA in
the Cloud

Cloud-based RPA introduces integration complexities when accessing on-premises systems. Connectivity can be complex with VPNs, firewall changes and non-standard policies, taking weeks or months to get up and running.

- Cloud-based Virtual Workers
- Extensive list of onboarding steps
- Requires buy-in from several IT teams


Our Recent Work

Ultima were engaged to undertake a Proof of Concept of IA-Connect for a leading healthcare provider in the United States to complement
their existing implementation of Blue Prism. The purpose of the PoC was to provide them with the confidence that IA-Connect, in combination with
Blue Prism, can effectively and reliably automate EPIC without the need to resort to complex image-based automation.

IA-Connect unlocked the challenges faced and enabled this healthcare organisations to automate core processes which interact with EPIC
to expedite and enhance communication with patients, drive better patient experience and satisfaction, eliminate human error and increase standardisation.
As well as enhancing the patient experience, IA-Connect also helped to reduce cost by eliminating repetitive and transactional tasks.


How IA-Connect Works

IA-Connect integrates directly with platforms such as BluePrism and UiPath to initiate and manage remote session tunnels through Citrix or Microsoft RDS, removing the reliance on image-based technologies and enabling processes to be developed in practically the same way as developing natively.

This enables us not only to eliminate Surface Automation, but also to remove the need for complex infrastructure VPNs by enabling simple and robust automation through standard user Citrix or RDS sessions.



IA-Connect for Managed Service Providers

For Managed Service Providers (MSPs) or any organisation needing to host an RPA platform for external clients, IA-Connect presents a unique opportunity to optimise their workloads.

Because hosted Digital Workers typically require applications to be installed to perform automations, and to be domain joined with a VPN connection, each Digital Worker is usually tied to an organisation and domain. MSPs traditionally have to make a choice of dedicating Digital Workers to specific clients, resulting in underused capacity, or leverage Surface Automation enabling Digital Workers to use applications which are hosted internally over Citrix or RDS. Both of these options result in a less than optimal solution and unnecessary cost to the business.

By pooling Digital Workers and then enabling fully interactive automation of applications over a standard Citrix or RDS session, IA-Connect can help to consolidate the number of Digital Workers needed and therefore reduce cost, whilst ensuring remote automations are as robust as native automations.



Hear What The Experts Had To Say

"By leveraging Citrix virtual channels, IA-Connect completely eliminates the need for Surface Automation, enabling developers to automate Citrix and RDS based applications in practically the same way they would if the applications were local."   

Josh Noble
Practice Director, Blue Prism

"Ultima being recognised as the top partner in EMEA was measured by their sales, growth, and overall commitment to Citrix. The competition was very tough this year and Ultima stood out from the rest."   

Craig Stilwell
VP, Worldwide Partner Sales at Citrix


ia free trial-1


The IA-Connect 30 day Free Trial is available for the evaluation of IA-Connect with your Blue Prism or Blue Prism Cloud platform. For other RPA platforms, please contact us for more information. 
Click below to access your download and request a trial license key

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